HERNDON, VA - (September 15, 2000) -With insurance providers now starting to accept information digitally, dental practices that want to stay ahead of the curve are turning to online practice management, where Dental.PackOnline is the clear leader. With Dental.PackOnline's electronic insurance claims (e-claims) feature, dentists can start exchanging digital information right away over the Internet, as soon as each insurance provider comes online.

Being a true Internet-based application means that Dental.PackOnline seamlessly integrates everything via the web. Thus dental staff no longer needs to spend so much time and energy following insurance claims. Dental.PackOnline's e-claim functionality enables dentists and their staffs to create a master reference list of insurance providers and their profiles, including contact information and coverage levels for each subscriber. To further ensure accuracy, insurance provider information is also crosschecked against employer information when the claim is entered. With everything already in the system, e-claims can be created with just a few mouse clicks, with most fields populated automatically upon selection of an insurance provider. At the same time, Dental.PackOnline retrieves patient information from the patient file and automatically populates the appropriate e-claim fields.

Once entered, claims can be sent automatically without having to open additional email software. Dentists and their staffs can even send e-claim attachments, such as x-rays, periodontal charting, and narratives, to clarify and speed reimbursements. A standard Dental.PackOnline report, the Outstanding Claims Report, can be run at any time to view or print the status of any and all e-claims. Data is categorized by claim ID number; date originally sent; age of the claim; the patient's name, social security number, and date of birth; the insurer's name and phone number; the insurance group number of the subscriber; the name and address of the subscriber's employer; and the claim's date of service and amount. If needed, dentists can choose to create a customized report (always an option with Dental.PackOnline) to meet the needs of their particular practices.

With Dental.PackOnline, security is always ensured. All e-claims are sent as read-only files that cannot be modified, so information is always secure and accurate between dental practices and insurance providers. E-claims are password protected and can be accessed not only by dentists, insurance providers, and authorized staff members, but also by patients via their private records online. Insurance claim data remains active and can be accessed for up to 24 months after the claim is filed, after which it is archived for 5 years.

With options for adding secondary insurers, resubmitting claims, using our unique "Send It For Me" feature (we do the actual mailing at a fraction of the cost), and creating claims for office visits in the past, Dental.PackOnline saves both time and money as it meets all the requirements of a busy dental practice.

PackOnline Inc. (www.dental.packonline.com), headquartered in Herndon, Va., and with offices in Paris and Montreal, is an application service provider that provides vertical businesses convenient access through the Internet to outsourced services that are integrated into hosted applications across a variety of vertical markets.

For more information please call 1-877-PACK 777 or visit us on the web at www.dental.packonline.com.

For Public Relations, please send email to media@packonline.com.

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